Emergency Medical Dispatcher - 24/7 Critical Calls

Emergency Telecommunicator Services; Alton (MO); On-site; USD 38,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Alton, MO seeks an Emergency Medical Dispatcher to receive calls and coordinate EMS responses. The role involves gathering incident details, verifying locations, and applying protocol-based instructions.

Candidates should have a high school diploma, CPR certification; Emergency Medical Dispatcher certification is preferred or sponsored training may be offered. The position may require overnight or weekend shifts and adherence to protocols.

Qualifications

• High school diploma or recognized equivalent.
• Sponsored training may be offered for selected applicants.
• Emergency Medical Dispatcher certification may be required before appointment; CPR certification is often required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Alton, MO seeks an Emergency Medical Dispatcher to receive calls and coordinate EMS responses. The role involves gathering incident details, verifying locations, and applying protocol-based instructions.

Candidates should have a high school diploma, CPR certification; Emergency Medical Dispatcher certification is preferred or sponsored training may be offered. The position may require overnight or weekend shifts and adherence to protocols.