Impactful 911 Call Taker — Start a Lifesaving Career

Public Safety Dispatch Network; Jeffrey (WV); In loco; USD 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee assistance

Continuing training

Descrizione del lavoro

Public Safety Dispatch Network in Jeffrey, WV seeks 911 Call Takers to serve at the frontline of emergency response. You will answer calls, verify locations, document details, and follow scripted questions to determine urgency.

Successful candidates typically hold a high school diploma and have strong listening, typing, and verbal communication skills, with training and certification provided after hire. This role may involve rotating shifts and on-call availability to maintain 24/7 coverage,

Competenze

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, clear verbal communication, and ability to follow structured procedures.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Formazione

High school diploma

Descrizione del lavoro

Public Safety Dispatch Network in Jeffrey, WV seeks 911 Call Takers to serve at the frontline of emergency response. You will answer calls, verify locations, document details, and follow scripted questions to determine urgency.

Successful candidates typically hold a high school diploma and have strong listening, typing, and verbal communication skills, with training and certification provided after hire. This role may involve rotating shifts and on-call availability to maintain 24/7 coverage,