Impact-Driven Workers' Comp Claims Specialist

CNA Insurance; Chicago (IL); Hybrid; USD 54,000 - 103,000; Full time

Job summary

CNA Insurance is seeking an Individual Contributor to manage commercial claims within the Workers’ Compensation line of business. The role involves investigating, resolving, and settling claims with guidance, while maintaining regulatory compliance and high service levels.

Qualified candidates will have a four-year track record in claim handling, a Bachelor's degree or equivalent, and an active Insurance Adjuster License (or ability to obtain within 90 days). Hybrid work options may apply.

Qualifications

• Bachelor's degree or equivalent experience required; four years of relevant claims handling experience preferred.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire where applicable.
• Professional designations (e.g., CPCU) a plus.

Responsibilities

• Manages moderate to high complexity commercial claims within authority and company protocols.
• Investigates and resolves claims with timely updates to insureds and claimants.
• Verifies coverage and estimates reserves per policy language and guidance.
• Gathers information, statements, and documents to determine compensability and damages.
• Maintains relationships with internal and external partners to resolve claims efficiently.
• Maintains regulatory compliance and adheres to quality standards.

Skills

Commercial claims knowledge

Communication skills

Investigation skills

Time management

Analytical thinking

Microsoft Office

Regulatory knowledge

Education

Bachelor's degree or equivalent

Insurance Adjuster License

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking an Individual Contributor to manage commercial claims within the Workers’ Compensation line of business. The role involves investigating, resolving, and settling claims with guidance, while maintaining regulatory compliance and high service levels.

Qualified candidates will have a four-year track record in claim handling, a Bachelor's degree or equivalent, and an active Insurance Adjuster License (or ability to obtain within 90 days). Hybrid work options may apply.