Hybrid: Commercial Auto Claims Specialist

CNA; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

CNA is seeking an individual contributor to manage commercial auto claims of moderate to high complexity. The role operates with a hybrid schedule, requiring two days per week at CNA office locations.

You will investigate, evaluate, and resolve claims, verify coverage, establish reserves, and coordinate with counsel and experts as needed. Ideal candidates have a Bachelor's degree, 4+ years of claim handling experience, and must obtain an Insurance Adjuster License within 90 days.

Qualifications

• Bachelor's degree (or equivalent experience) is required.
• Typically a minimum of four years of relevant experience in claim handling.
• Must obtain and maintain an Insurance Adjuster License within 90 days of hire.

Responsibilities

• Manage moderate to high complexity commercial claims within authority limits.
• Investigate, evaluate, and resolve claims while meeting quality and timeliness standards.
• Interact professionally with insureds, claimants and business partners; provide timely updates.
• Identify coverage, reserves, and potential subrogation opportunities; coordinate with experts as needed.
• Mentor less experienced claim professionals when required.

Skills

Commercial insurance

Claim handling

Investigative skills

Negotiation

Communication

Time management

Microsoft Office

Education

Bachelor's degree

Insurance Adjuster License

Claim Training Program

CPCU

Tools

Microsoft Office

Job description

CNA is seeking an individual contributor to manage commercial auto claims of moderate to high complexity. The role operates with a hybrid schedule, requiring two days per week at CNA office locations.

You will investigate, evaluate, and resolve claims, verify coverage, establish reserves, and coordinate with counsel and experts as needed. Ideal candidates have a Bachelor's degree, 4+ years of claim handling experience, and must obtain an Insurance Adjuster License within 90 days.