Impactful Refugee & Immigrant Case Manager

Global Refuge; Baltimore (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision from day one

20 days vacation, 12 sick days, 12 HOL

12 weeks parental leave, FMLA coverage

403(b) contribution 3%, 7% match

Job summary

Global Refuge in Baltimore, MD seeks a Clinical Case Manager to provide casework and supportive services for Preferred Communities (PC) program participants, including ORR-eligible refugees and immigrants. You will help connect clients with educational, health, legal, and job readiness resources, and maintain case documentation in line with funder guidelines.

The role requires effective collaboration with stakeholders, strong communication, and the ability to work flexibly within federal, state,

Qualifications

• Bachelor's degree in Social Services or related field from an accredited college is required.
• Master's degree in Social Services or related field is preferred.
• Experience working with refugees, immigrants, or limited English speakers.
• Experience serving vulnerable individuals including refugees and immigrants.
• At least two years of experience in child welfare/case management is strongly preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and maintain confidentiality.
• Willingness to travel 20% of time.

Responsibilities

• Provide referrals to medical, educational, and other supportive services.
• Develop assessments, service plans, and progress notes in a timely manner.
• Build a trusting relationship with clients and support personal growth.
• Participate in weekly staff meetings with the clinical team and stakeholders.
• Offer ongoing education and support to adult caregivers.
• Consult with supervisor on cases and review case plans.
• Maintain communication with community agencies involved in service provision.
• Attend required court hearings if applicable.
• Explore community resources and refer clients for support.
• Adhere to federal, state, program, and agency regulations.
• Work flexibly and independently, including in crisis situations.

Skills

Fluency in Spanish or client languages

Excellent verbal and written коммуника

Ability to work under stress

Willingness to travel 20%

Education

Bachelor's degree in Social Services or related field

Master's degree in Social Services or related field (preferred)

Tools

Microsoft Office

Database management

Job description

Global Refuge in Baltimore, MD seeks a Clinical Case Manager to provide casework and supportive services for Preferred Communities (PC) program participants, including ORR-eligible refugees and immigrants. You will help connect clients with educational, health, legal, and job readiness resources, and maintain case documentation in line with funder guidelines.

The role requires effective collaboration with stakeholders, strong communication, and the ability to work flexibly within federal, state,