Case Manager, Family Services & Refugee Support

Lutheran Community Services Northwest; Portland (OR); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and Rx

Employer-paid disability insurance

Life insurance at no cost

Vacation up to 2 weeks in first year

Sick leave up to 2 weeks

12 paid agency holidays

2 floating holidays

403(b) retirement plan with employer  

Employee Assistance Program (EAP)

Student Loan Forgiveness potential

Résumé du poste

Lutheran Community Services NW in Portland, OR, seeks a dedicated Case Manager to support newly arrived refugee students, families, and communities. You will coordinate services with schools, refugee service providers, and partner agencies, helping clients access education, transportation, and language support through a trauma-informed, culturally competent approach.

This full-time role includes a 37.5-hour work week, comprehensive medical and retirement benefits, paid holidays, vacation and

Qualifications

• Experience working in child welfare, with immigrant and refugee populations.
• Excellent cross-cultural communication and ability to build rapport with teens and families.
• Proficiency with Google Suite and Microsoft 365; familiarity with case management software.
• English language fluency in reading, writing, and speaking.

Responsabilités

• Maintain case management for clients in accordance with state and federal-funded contracts.
• Develop strengths-based service plans to identify barriers and outline steps toward self-sufficiency, including school liaison.
• Provide school orientation, connect students to afterschool activities and summer programs.
• Track and monitor student grades and attendance through regular contact with families and school staff.
• Arrange transportation for clients and ensure language access at appointments.
• Coordinate services through referrals to refugee service providers and relevant agencies.
• Ensure culturally and linguistically appropriate services; advocate as needed.
• Maintain compliance with program requirements and documentation.

Connaissances

Cross-cultural communication

Relationship building

Multitasking

Trauma-informed approach

English communication

Outils

Google Suite

Microsoft 365

Case management software

Description du poste

Lutheran Community Services NW in Portland, OR, seeks a dedicated Case Manager to support newly arrived refugee students, families, and communities. You will coordinate services with schools, refugee service providers, and partner agencies, helping clients access education, transportation, and language support through a trauma-informed, culturally competent approach.

This full-time role includes a 37.5-hour work week, comprehensive medical and retirement benefits, paid holidays, vacation and