Impactful Case Manager for Social Services

BronxWorks; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

BronxWorks seeks a Case Manager to deliver direct services including intake, assessment, service planning and referrals. You will monitor progress, document interactions, and coordinate with social services and medical providers. Supervision of staff and field visits may be required.

The position requires a Bachelor’s degree with four years of related experience; MSW enrollment is preferred, and mandatory child abuse reporting certification or rapid certification is expected within 3 months.

Qualifications

• Bachelor's degree with four years experience in a related position.
• Certified child abuse and neglect mandated reporter, or obtain certification within 3 months.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
• Enrollment in MSW program preferred.

Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
• Monitor and document client progress toward service plan goals.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on- and off-site.
• Provide group counseling as assigned by the program director.
• Coordinate client services with other social services, mental health, medical, employment, educational, child care and other providers.
• Conduct regular case conferences with clients and service providers as required.
• Complete program reports on a monthly basis, or more frequently as required.
• Act as program contact person for inquiries concerning client.
• Assist with the supervision of paraprofessional staff.
• Supervise all office functions in supervisor’s absence as assigned.
• Review, and sign off on, service plans and psycho-social assessments as assigned.
• Report to, and meet with, supervisor on a monthly basis.
• Conduct home visits and other field work, as required.
• Perform additional duties as assigned.

Skills

Business communications

MS Office proficiency

Education

Bachelor's degree with four years experience

MSW program preferred

Job description

BronxWorks seeks a Case Manager to deliver direct services including intake, assessment, service planning and referrals. You will monitor progress, document interactions, and coordinate with social services and medical providers. Supervision of staff and field visits may be required.

The position requires a Bachelor’s degree with four years of related experience; MSW enrollment is preferred, and mandatory child abuse reporting certification or rapid certification is expected within 3 months.