Case Manager, Family Services & Community Support

BronxWorks; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

BronxWorks is seeking a Clerical professional to provide direct services to clients, manage a diverse caseload, and coordinate with multiple service providers in Bronx, NY. The role requires a bachelor’s degree in social work or related field and strong communication, organizational, and MS Office skills.

The position emphasizes outreach, intake, assessment, plan development, and follow-up, with local travel for home visits and field work as needed.

Qualifications

• Bachelor degree in social work or another related field.
• Minimum of one year of relevant professional work experience preferred.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.
• Bilingual Spanish speakers are welcome to apply.

Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
• Manage a case load for a diverse client population.
• Monitor and document client progress toward service plan goals.
• Document all interactions with, or on behalf of, clients.
• Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
• Conduct home visits and field work, as required.
• Complete program reports on a monthly basis, or more frequently as required.
• Report to, and meet with, supervisor on a monthly basis.
• Conduct home visits and other field work, as required.
• Perform additional duties as assigned by manager.

Skills

Communication skills

Time management

Organizational skills

MS Office proficiency

Education

Bachelor degree in social work or related field

Tools

Microsoft Office

Job description

BronxWorks is seeking a Clerical professional to provide direct services to clients, manage a diverse caseload, and coordinate with multiple service providers in Bronx, NY. The role requires a bachelor’s degree in social work or related field and strong communication, organizational, and MS Office skills.

The position emphasizes outreach, intake, assessment, plan development, and follow-up, with local travel for home visits and field work as needed.