Immunology Regional Sales Leader – East (Remote)

Merck & Co.; Allentown (Lehigh County); Remote; USD 232,000 - 365,000; Full time

Job summary

Merck & Co. seeks a Regional Sales Director (Director of Commercial Operations) for the East US Immunology Sales organization.

This field-based leader oversees District Managers and field reps, driving customer engagement, access strategies, and P&L performance across the region. The role requires a strong track record in regional sales leadership, strategic planning, and cross-functional collaboration, with 50% travel and remote work flexibility.

Qualifications

• BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry.
• Minimum of 3 years of people management experience.
• At least 3 years' experience building and managing customer relationships.
• Resident of the region with the ability to travel up to 50%, including overnight trips within the assigned territory.
• Demonstrated ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives.

Responsibilities

• Lead, recruit, develop, and retain a high-performing regional team to execute approved customer engagement strategies that achieve business objectives.
• Own the customer portfolio and overall customer experience, ensuring delivery of accurate and trusted communications across all team touchpoints.
• Build and sustain business relationships with senior leaders and industry thought leaders to support strategic engagement.
• Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies.
• Deliver regional business results and meet defined P&L targets.
• Communicate and embed a customer-centric vision across large teams, motivating employees at all levels toward shared goals.
• Contribute to national strategy and tactics through active participation on cross-functional teams.
• Proactively identify and pursue opportunities to grow the business.
• Maximize business potential by leveraging payer, patient, and HCP interactions and interdependencies.
• Provide input to set annual financial goals for the assigned customer base.
• Ensure compliance with company policies, business practices, and regulatory requirements.

Skills

Account Management

Account Openings

Accounts Development

Account Strategies

Business Acumen

Business Development

Business Growth Strategies

Business Management

Clinical Research

Customer Management

Customer Relationship Building

Customer Relationships

Financial Goal Setting

Goal Setting

Inbound Phone Sales

Managed Care Marketing

New Product Launch Strategies

People Leadership

Pharmaceutical Sales

Policy Compliance

Regulatory Compliance

Relationship Building

Relationship Management

Sales Forecasting

Education

BA/BS degree

Advanced degree MBA

Job description

Merck & Co. seeks a Regional Sales Director (Director of Commercial Operations) for the East US Immunology Sales organization.

This field-based leader oversees District Managers and field reps, driving customer engagement, access strategies, and P&L performance across the region. The role requires a strong track record in regional sales leadership, strategic planning, and cross-functional collaboration, with 50% travel and remote work flexibility.