Immigration Case Specialist: Fast-Paced Client Service

BAL; Richardson (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Sick Time

Unlimited Vacation

401(k) with company match

Job summary

BAL is seeking an Immigration Consultant in Richardson, Texas, to support high-volume casework and deliver day-to-day client service. You will manage case production, client communications, and ensure compliance with company standards.

The role requires strong organizational skills, attention to detail, and the ability to work with government agencies and various immigration processes. Growth and training are emphasized in BAL’s collaborative environment.

Qualifications

• 0–5 years of business immigration experience; OR
• A bachelor’s degree with no prior experience is acceptable, as is relevant business immigration experience in lieu of a degree.
• An equivalent mix of education and experience demonstrating the skills, competencies, and abilities needed for successful performance in the role.

Responsibilities

• Serve as the primary point of contact for routine client communications and updates.
• Responsible for case production, including initiating, assessing, preparing, assembling, and filing high-volume immigration filings using established templates, processes, and CMS.
• Performs administrative duties including scanning and filing complex immigration petitions and supporting documentation.
• Maintains accurate and complete case records with data integrity.
• Utilizes reports and dashboards to prioritize high volumes of work to meet deadlines.
• Drafts immigration forms and supporting letters for various case types, including NIV, IV, and PERM petitions.
• Coordinates with government agencies to track case status, respond to RFEs, and monitor deadlines.
• Builds foundational knowledge across all immigration case types and stays updated on law changes.

Skills

Attention to Detail

Client Communication

Organization & Time Mgmt

Learning Agility

Technical Proficiency

Document & Data Mgmt

Problem Solving

Team Collaboration

Professionalism

Process Adherence

Education

Bachelor’s degree

Tools

Case management systems

Job description

BAL is seeking an Immigration Consultant in Richardson, Texas, to support high-volume casework and deliver day-to-day client service. You will manage case production, client communications, and ensure compliance with company standards.

The role requires strong organizational skills, attention to detail, and the ability to work with government agencies and various immigration processes. Growth and training are emphasized in BAL’s collaborative environment.