Immersive Museum Guest Experience Host (Full-Time)

d'strict; Las Vegas (NV); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical & vision insurance

401(k) with employer matching

Paid time off (PTO)

20 complimentary museum tickets per ¼

Résumé du poste

ARTE MUSEUM Las Vegas is seeking an Operations Team Member to warmly welcome guests, answer questions, and keep the museum experience running smoothly across reception, ticketing, rounds, shop and café. You will rotate through key areas and support a high‑volume, dynamic guest environment.

The role requires at least 1 year of customer service, full-time availability, physical stamina, and excellent communication. Benefits include medical/vision, 401(k), PTO, and free museum tickets.

Qualifications

• Minimum 1 year of full-time customer service experience.
• Available for full-time employment only (40 hours per week).
• Physically able to stay on your feet for extended periods and lift up to 15–20 lbs.
• Must be legally authorized to work in the United States.

Responsabilités

• Greet and welcome all visitors, including VIPs and large groups, ensuring each guest feels valued from arrival.
• Provide accurate, engaging information about exhibitions, ticketing, and museum policies.
• Rotate across Reception, Ticket Checking, Rounding, MD Shop, and Café to support operations.
• Verify tickets and validate discounts; manage crowd flow in lobbies and entrances.
• Oversee stroller and wheelchair rentals, storage lockers, and VIP invitations.
• Maintain exhibition floor cleanliness and guest comfort; report issues promptly.
• Process payments, exchanges, and refunds; handle cash with care; assist in inventory.

Connaissances

Customer service

Communication

Active listening

Team player

Description du poste

ARTE MUSEUM Las Vegas is seeking an Operations Team Member to warmly welcome guests, answer questions, and keep the museum experience running smoothly across reception, ticketing, rounds, shop and café. You will rotate through key areas and support a high‑volume, dynamic guest environment.

The role requires at least 1 year of customer service, full-time availability, physical stamina, and excellent communication. Benefits include medical/vision, 401(k), PTO, and free museum tickets.