Immersive Learning & Onboarding Program Lead

Socket.dev; Massachusetts; On-site; USD 99,000 - 150,000; Full time

Benefits offered by this job

Discretionary incentive

Benefits package

Career development opportunities

Job summary

Bank of America is seeking a leader to drive onboarding and immersive learning initiatives across the Academy. You will partner with leaders, consultants, and technology teams to align solutions with business objectives and ensure scalable, high-impact learning programs.

The role requires strategic thinking, cross-functional collaboration, and the ability to manage multiple initiatives, budgets, and vendor relationships while maintaining a focus on risk, governance, and outcomes across

Qualifications

• Experience leading complex learning, onboarding, technology, or innovation initiatives with broad scope and impact.
• Strong relationship management and influencing skills across organizations and leadership levels.
• Strong strategic thinking, problem-solving, and analytical skills.
• Excellent written, verbal, and executive communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Ability to navigate ambiguity and drive outcomes across cross-functional stakeholder groups.
• Demonstrated ability to identify risks, develop mitigation strategies, and reinforce the bank's risk culture.

Responsibilities

• Partners with Academy leaders, Learning Consultants, technology teams, and Line of Business stakeholders to align immersive learning solutions to business objectives.
• Oversees the integration and sustainment of immersive learning environments, ensuring solutions are scalable, effective, and aligned with learner needs.
• Serves as a primary liaison with third-party vendors and strategic partners to enable new capabilities, manage implementations, and drive successful delivery outcomes.
• Conducts analysis of learner, business, and operational data to develop recommendations and business cases for future immersive learning investments.
• Manages the inter- and intra-Academy productivity tools and provides internal capability for production of Academy resources and materials
• Leads meetings and captures key outcomes and actions, while monitoring and managing feedback and issue escalations
• Oversees and provides input on project management activities for Academy projects and initiatives
• Identifies opportunities for process improvements in partnership with Academy teammates and Line of business partners
• Enables and manages program design and execution across the Academy, ensuring completeness and accuracy of outputs
• Provides oversight and integration of key Academy initiatives including regulatory, vendor management, and governance routines

Skills

Executive Presence

Organizational Effectiveness

Program Management

Project Management

Talent Development

Drives Engagement

Inclusive Leadership

Process Design

Process Simplification

Stakeholder Management

Continuous Improvement

Issue Management

Performance Management

Consulting

Risk management

Education

Bachelor's Degree in a related field or equivalent work experience

Job description

Bank of America is seeking a leader to drive onboarding and immersive learning initiatives across the Academy. You will partner with leaders, consultants, and technology teams to align solutions with business objectives and ensure scalable, high-impact learning programs.

The role requires strategic thinking, cross-functional collaboration, and the ability to manage multiple initiatives, budgets, and vendor relationships while maintaining a focus on risk, governance, and outcomes across