Senior Global Commercial Banking Academy Leader

Bank of America; Phoenix (AZ); On-site; USD 110,000 - 142,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Benefits package

Job summary

Bank of America is seeking a Senior Academy Manager to lead Global Commercial Banking academy participants through onboarding, development and mastery, partnering with field leadership to advance careers.

You will drive coaching, assessment and action planning, ensure timely program completion, and model the bank's client-centric, risk-aware culture while managing communications across cohorts.

Qualifications

• Recent/Previous Global Commercial Banking experience.
• Series 7 registration or could obtain in role.
• Proven ability to coach, manage, and develop by driving proficiency and performance in a customer centric environment.
• Proven ability to diagnose root cause/skill gaps and develop and execute effective performance action plans to build skill/knowledge.

Responsibilities

• Direct responsibility for leading Academy participants throughout their learning experience.
• Direct responsibility for partnering with field leaders to manage Academy participants throughout their career progression.
• Act as brand ambassador by demonstrating the fundamentals of who we are as a company and inspire the adoption of concepts such as our purpose, strategy, operating principles, commitments, and values.
• Collaborate across the academy to identify process/program opportunity, determine additional resource needs, and share best practices to ensure a seamless Academy participant experience.
• Adhere to risk culture by enforcing internal and regulatory policies, procedures and processes throughout Academy programs.
• Monitor and drive on time training completion and report the progress to field leadership.

Skills

Coaching

Leadership

Communication

Relationship building

Problem solving

Project management

Time management

Strategic thinking

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Bank of America is seeking a Senior Academy Manager to lead Global Commercial Banking academy participants through onboarding, development and mastery, partnering with field leadership to advance careers.

You will drive coaching, assessment and action planning, ensure timely program completion, and model the bank's client-centric, risk-aware culture while managing communications across cohorts.