IME Clerk: Fast-Paced Scheduling & Records Pro

Southern Diagnostic Associates of A

Town of Florida (NY)

On-site

USD 40,000 - 48,000

Full time

14 days+

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Job summary

Southern Diagnostic Associates of A is seeking an IME Clerk to support scheduling, records management, and claimant coordination in a fast-paced office. The role emphasizes strong communication with attorneys, doctors, and insurance representatives, ensuring accurate calendars and file integrity.

The ideal candidate will have at least 2 years in an office setting, proficient MS Office skills, and excellent verbal and written communication.

Qualifications

Minimum of 2 years experience in an office environment.
Experience scheduling appointments and calendar management.
Strong organizational and records management skills.
Ability to handle high call volumes and provide excellent customer service.
Strong attention to detail and multitasking abilities.
Proficient in Microsoft Office and basic computer systems.
Excellent verbal and written communication skills.

Responsibilities

Pull and organize medical and legal records for Independent Medical Examination (IME) cases.
Schedule appointments and coordinate with attorneys, doctors, and claimants.
Answer incoming phone calls and respond to claimant questions and concerns.
Maintain accurate scheduling calendars and case files.
Sort, scan, and file records and documents.
Follow up on appointment confirmations and rescheduling requests.
Communicate professionally with medical offices, law firms, and insurance representatives.
Perform general administrative and clerical duties as needed.