Scheduler II - Internal Medicine - Mason 2 - Full Time - Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The Christ Hospital Health Network in Cincinnati seeks an experienced medical secretary to support the medical director and coordinate patient care activities. You will manage daily scheduling, order labs and tests, and facilitate flow of information between physician, patient, and referring physicians.

Responsibilities include handling calls, transcribing and filing docs, arranging meetings, collecting co-pays, processing referrals, and supporting EMR users.

Qualifications

• High School Diploma or equivalent required; associate degree or certification preferred.
• 2 years medical office scheduling experience and 1 year scheduling experience required.
• Proficient in copier, fax, telephone systems, postage equipment and MS Office; strong organization.

Responsibilities

• Acts as medical secretary to medical director and schedules patient care activity.
• Manages daily patient and physician scheduling and coordinates labs and tests.
• Transcribes and files correspondence; coordinates meetings and takes minutes.
• Answers calls, schedules follow-ups, collects co-pays, and handles referrals.
• Maintains cash drawer, deposits, and prepares batches for processing; may train new staff.
• May act as Super User for EMR and ensure confidentiality.

Skills

Scheduling

Clerical skills

Multitasking

Confidentiality

Communication

Education

High School Diploma

Associates or Medical Secretary Certification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Electronic Medical Record (EMR)

Job description

Job Description

Acts as medical secretary to medical director and schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician.

Responsibilities

Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling. Provides clerical support to clinical team. Obtains records, films, etc. in preparation of daily schedule. Assignments may be of a confidential manner and require judgment and discretion at all times.

Answers telephone makes daily patient, physician and other phone calls. Transcribes, distributes and files correspondence and administrative documents. Coordinates meeting plans and travel arrangements for physician. Attend and take minutes for meetings. Opens and sorts mail. Order Supplies as needed.

Checks out patients, answers questions, schedules follow-up appointments or testing, collect co-pays.

Verifies referrals and performs pre-certifications as appropriate. Manages and updates to volumes of patient care policies. Assist with training of new schedulers.

Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for their accuracy and completion, completes batch header documentation, and submits batches to CBO daily.

May act as Super User for Electronic Medical Record.

All other duties as assigned.

Qualifications

EDUCATION: High School Diploma or equivalent required, Associates degree or Medical Secretary Certification preferred.

YEARS OF EXPERIENCE: 2 years medical office experience and 1-year prior scheduling experience required. Administrative or secretarial experience preferred.

REQUIRED SKILLS AND KNOWLEDGE: copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Excellent organization and communication skills required. Must be able to multi-task and maintain confidentiality.