IME Clerk

Southern Diagnostic Associates of A; Town of Florida (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Southern Diagnostic Associates of A is seeking an IME Clerk to support scheduling, records management, and claimant coordination in a fast-paced office. The role emphasizes strong communication with attorneys, doctors, and insurance representatives, ensuring accurate calendars and file integrity.

The ideal candidate will have at least 2 years in an office setting, proficient MS Office skills, and excellent verbal and written communication.

Qualifications

• Minimum of 2 years experience in an office environment.
• Experience scheduling appointments and calendar management.
• Strong organizational and records management skills.
• Ability to handle high call volumes and provide excellent customer service.
• Strong attention to detail and multitasking abilities.
• Proficient in Microsoft Office and basic computer systems.
• Excellent verbal and written communication skills.

Responsibilities

• Pull and organize medical and legal records for Independent Medical Examination (IME) cases.
• Schedule appointments and coordinate with attorneys, doctors, and claimants.
• Answer incoming phone calls and respond to claimant questions and concerns.
• Maintain accurate scheduling calendars and case files.
• Sort, scan, and file records and documents.
• Follow up on appointment confirmations and rescheduling requests.
• Communicate professionally with medical offices, law firms, and insurance representatives.
• Perform general administrative and clerical duties as needed.

Skills

Communication

Multitasking

Organization

Customer service

Attention to detail

Tools

Microsoft Office

Job description

Job Description

Job Description

We are seeking a reliable and organized IME Clerk to join our team. The ideal candidate will have strong communication skills, the ability to multitask, and experience working in a fast-paced office environment.

Responsibilities

• Pull and organize medical and legal records for Independent Medical Examination (IME) cases
• Schedule appointments and coordinate with attorneys, doctors, and claimants
• Answer incoming phone calls and respond to claimant questions and concerns
• Maintain accurate scheduling calendars and case files
• Sort, scan, and file records and documents
• Follow up on appointment confirmations and rescheduling requests
• Communicate professionally with medical offices, law firms, and insurance representatives
• Perform general administrative and clerical duties as needed

Qualifications

• Minimum of 2 years of experience working in an office environment
• Experience with scheduling appointments and calendar management
• Strong organizational and records management skills
• Ability to handle high call volumes and provide excellent customer service
• Strong attention to detail and multitasking abilities
• Proficient in Microsoft Office and basic computer systems
• Excellent verbal and written communication skills

Preferred Qualifications

• Experience working in a medical, legal, or insurance office preferred
• Familiarity with IME scheduling and claimant coordination is a plus