Imaging Scheduling & Referrals Coordinator

InterMed, P.A.; South Portland (ME); On-site; USD 32,000 - 46,000; Full time

Job summary

InterMed, P.A. in Maine seeks an Imaging Referrals Scheduler to handle precertification, scheduling imaging exams, and coordinating care with outside facilities.

This role serves as a resource across imaging modalities and sites, ensuring accurate orders and clear communications with clinical teams. The position requires reviewing medical necessity, educating patients, triaging calls, and supporting onboarding while maintaining HIPAA confidentiality.

Qualifications

• High School diploma or equivalent required.
• Prior medical office experience preferred.
• Experience with EMR systems and Windows applications.
• Ability to type quickly while talking with patients.

Responsibilities

• Receives requests for imaging exams and acquire pre-certification if needed.
• Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review.
• Ensures orders are correct and communicates when Radiologist recommends changes to clinical teams.
• Maintains knowledge of patient prep instructions based on imaging modality and exam ordered.
• Provide patients and family members with appropriate education and instruction.
• Screens patients for contraindications.
• Coordinates imaging appointments for patients outside InterMed and follows up to ensure scheduling and completion.
• Answers/triages incoming calls.
• Requests outside records when needed.
• Understands/utilizes all electronic systems including basic troubleshooting.
• Participates in onboarding of new team members.
• Maintains confidentiality per HIPAA and InterMed policies.
• Performs other duties to support InterMed's mission, vision and values.

Skills

Medical terminology

Phone skills

Multitasking

Education

High School diploma

Tools

EMR software

Windows OS

Job description

InterMed, P.A. in Maine seeks an Imaging Referrals Scheduler to handle precertification, scheduling imaging exams, and coordinating care with outside facilities.

This role serves as a resource across imaging modalities and sites, ensuring accurate orders and clear communications with clinical teams. The position requires reviewing medical necessity, educating patients, triaging calls, and supporting onboarding while maintaining HIPAA confidentiality.