Imaging Scheduling & Patient Access Coordinator

Virginia Mason Franciscan Health; Gig Harbor (WA); On-site; USD 32,000 - 51,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Diagnostic Imaging Representative to manage scheduling, registration, and insurance verification for imaging services. You will coordinate access, obtain pre-authorizations, and provide compassionate patient instructions while maintaining confidentiality in a fast-paced imaging environment.

The role emphasizes strong organizational skills, attention to documentation, and proactive communication with patients, providers, and colleagues to ensure

Qualifications

• One year of related work experience.

Responsibilities

• Greet patients at front desk and keep reception organized.
• Manage incoming calls, messages, and schedule updates for staff and patients.
• Assist with patient flow and address concerns to ensure a positive experience.
• Perform clerical duties including copying, scanning, and file management to support daily operations.
• Maintain accurate patient records and process billing/authorization details.
• Coordinate daily schedules and logistics across imaging modalities.

Skills

Scheduling

Insurance verification

Patient communication

Job description

Virginia Mason Franciscan Health is seeking a Diagnostic Imaging Representative to manage scheduling, registration, and insurance verification for imaging services. You will coordinate access, obtain pre-authorizations, and provide compassionate patient instructions while maintaining confidentiality in a fast-paced imaging environment.

The role emphasizes strong organizational skills, attention to documentation, and proactive communication with patients, providers, and colleagues to ensure