Imaging Scheduling & Patient Care Specialist

St. Anthony Hospital; Gig Harbor (WA); On-site; USD 32,000 - 51,000; Full time

Job summary

Virginia Mason Franciscan Health in Gig Harbor is seeking a Diagnostic Imaging Representative to provide essential administrative and patient support for the Imaging department, coordinating access to services and keeping operations efficient.

You will schedule and register patients for imaging, verify insurance, obtain pre-authorizations, and guide patients with clear, compassionate instructions while maintaining records and confidentiality.

Qualifications

• One year of related work experience
• None, upon hire

Responsibilities

• Front Desk Excellence: greet patients and visitors; maintain an organized reception area.
• Communication Management: manage incoming calls, deliver messages, update schedules.
• Patient Advocacy: provide directions and assist with patient flow for a positive experience.
• Administrative Operations: perform clerical duties, copying, scanning, file management.
• Documentation & Data Integrity: maintain patient records, process billing info, secure authorizations.
• Workflow Coordination: monitor daily schedules and ensure timely service across modalities.

Skills

Front desk

Scheduling

Patient communication

Phone etiquette

Records management

Job description

Virginia Mason Franciscan Health in Gig Harbor is seeking a Diagnostic Imaging Representative to provide essential administrative and patient support for the Imaging department, coordinating access to services and keeping operations efficient.

You will schedule and register patients for imaging, verify insurance, obtain pre-authorizations, and guide patients with clear, compassionate instructions while maintaining records and confidentiality.