Imaging Scheduling Coordinator - Outpatient

Brown University Health; Providence (RI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

International Brotherhood Teamsters

Job summary

Brown University Health is seeking a Scheduling Secretary for outpatient imaging services. You will handle appointment requests from physicians, patients, and others, using the online scheduling system to verify availability and secure the proper slot.

Responsibilities include collecting demographics, insurance data, and physician orders, updating electronic records, and guiding patients through registration, exam preparation, and directions to the facility.

Qualifications

• High school level of knowledge, including familiarity with personal computers.
• Three to six months related experience, demonstrating effective interpersonal and customer service skills, familiarity with computer systems to access and enter data and effective organizational skills.
• Experience with medical terminology and in a medical setting preferably in Diagnostic Imaging.
• Additional one to three months on-the-job experience to become familiar with department policies and procedures, scheduling processes, electronic records compilation and maintenance, etc.

Responsibilities

• Receives requests from physician offices, patient and others for diagnostic imaging services and uses the on-line scheduling system to determine availability and schedule appointments.
• Prepares and sends appointment confirmations and related questionnaires or documents.
• Obtains information necessary to establish or update electronic patient records, including demographic details, insurance verification, referring physician, etc.
• Coordinates records preparation and compilation of other materials or imaging records from prior visits with hospital-based imaging business support staff; informs appropriate personnel on record status.
• Provides information to physician offices or patients regarding registration, exam preparation, and directions to the hospital.

Skills

Interpersonal skills

Customer service

Data entry

Medical terminology

Education

High school diploma

Tools

Computer systems

Job description

Brown University Health is seeking a Scheduling Secretary for outpatient imaging services. You will handle appointment requests from physicians, patients, and others, using the online scheduling system to verify availability and secure the proper slot.

Responsibilities include collecting demographics, insurance data, and physician orders, updating electronic records, and guiding patients through registration, exam preparation, and directions to the facility.