Imaging Operator 1

West Virginia; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

West Virginia is seeking a document imaging technician in Harrison County to convert hard copy letters and forms into electronic images using scanning equipment and EDMS. The role includes maintaining and filing documents, performing quality control, and coordinating with supervisors to resolve issues.

Responsibilities also include logging activities, generating reports, and basic equipment adjustments to keep scanning operations running efficiently.

Qualifications

• One year of experience using PC-based software (word processing, database, or spreadsheet) or in electronic document management imaging.
• Three semester hours of computer science or related training may substitute for the experience.
• Knowledge of agency rules, policies, and procedures; ability to work with EDMS and related systems.

Responsibilities

• Converts documents into electronic images using scanning equipment and computer software.
• Maintains, sorts, and files documents numerically, alphabetically, or by predetermined criteria.
• Performs quality control to ensure scanned documents meet agency standards and re-submit unacceptable pages.
• Contacts supervisor or technical staff to resolve problems or operational issues.
• Maintains operation logs and prepares time, activity, and statistical reports.

Skills

Attention to detail

EDMS proficiency

Time management

Analytical thinking

Education

High school diploma or equivalent

Job description

Vacancy in Harrison County

This position performs full-performance level work in the conversion of hard copy letters, forms, and other paper documents into an electronic imaging format. Works with other staff members within the agency and/or with other state, federal or local government agencies, public and private entities to clarify contents of a document type for processing. Performs operations using computer software and interfacing through local and Wide Networks in a multi-platform environment. All paper coming into the offices requires scanning into the eRAPIDS system. So much paper is received daily that each office requires a dedicated work for scanning. Also, to assist all other staff; Family Assistance, Social Services, Operations and other regional/state administrative positions. Log, sort and distribute mail to correct staff. Track and purge case records, review employee driver's license status daily, maintain state vehicles. Family Assistance Bureau has become paperless making filling this vacancy crucial.

• Converts documents into electronic images using scanning equipment and computer software.
• Maintains, processes sorts and files documents numerically, alphabetically, or according to other predetermined criteria.
• Performs quality control by ensuring documents scanned and/or received electronically meet agency standards, returning unacceptable pages or documents to entry point for re-submission.
• Contacts supervisor or technical staff to resolve problems or operational issues.
• Maintains operation logs and prepares time and activity and statistical reports as requested by management.
• Performs minor equipment adjustments.

Knowledge, Skills and Abilities

• Knowledge of, or ability to learn, the rules, regulations, policies and procedures of the agency.
• Knowledge of, or ability to learn, the relevant functional business processes', operations, policies, and business forms, including the relationship among them and to outside entities.
• Ability to distinguish small details, recognize their significance, and take appropriate action.
• Ability to interact with EDMS, computer database and other computer software.
• Ability to analyze situations, problems, and information, and take appropriate action.
• Ability to synthesize information and provide interpretation.
• Ability to perform work under significant time constraints.

Training:

Graduation from a standard high school or the equivalent.

Experience:

One year of full-time or equivalent part-time paid experience using PC based software such as word processing, database or spreadsheet or in electronic document management imaging or scanning documents.

Substitution:

Three semester hours of computer science from an accredited college or university or completion of a formal training program in data processing or related field from a business or vocational school may substitute for the experience.