Imaging Operator 1

WV Department of Human Services; West Virginia; On-site; USD 25,000 - 35,000; Full time

Job summary

WV Department of Human Services seeks an Imaging/Document Scan Clerk to convert paper documents into electronic images in a secure environment, handling confidential material and clarifying content for scanning across offices.

The role includes answering phones, reception duties, logging, sorting and distributing mail, plus tracking and purging case records and supporting regional staff. Overtime may be required.

Qualifications

• Graduation from a standard high school or the equivalent.
• One year of full-time or equivalent part-time paid experience using PC based software such as word processing, database or spreadsheet or in electronic document management imaging or scanning documents.
• Three semester hours of computer science from an accredited college or university or completion of a formal training program in data processing or related field from a business or vocational school may substitute for the experience.

Responsibilities

• Convert hard copy letters, forms, receipts and other paper documents into electronic imaging format.
• Assist with answering phones, reception duties, logging, sorting and distributing mail to staff.
• Track and purge case records and assist all staff in operations, Family Assistance and other regional and state administrative staff.
• Exhibit excellent attendance, communication skills and professionalism.
• Overtime may be assigned as needed.

Skills

Excellent attendance

Communication skills

Professionalism

Education

High school diploma

Tools

Word processing

Databases

Spreadsheets

Electronic document management

Job description

Nature of Work

Responsible for a full performance level of work by converting hard copy letters, forms, receipts and a variety of other paper documents into electronic imaging format. This position is responsible for confidential and time sensitive material. Must work closely with other staff to clarify the content of the document type for scanning. Will be responsible for scanning all documents coming into the DoHS office for the Bureau of Family Assistance in the On Base system. The process requires the operation of computer software which interfaces through local and statewide networks in a multi-platform environment. Will also assist with answering phones, reception duties, logging, sorting and distributing mail to staff, track and purge case records, assist all other staff in operations, Family Assistance and other regional and state administrative staff. Excellent attendance, communication skills and professionalism are required. Other duties may be assigned. Overtime may be assigned as needed.

Nature of Work

Responsible for a full performance level of work by converting hard copy letters, forms, receipts and a variety of other paper documents into electronic imaging format. This position is responsible for confidential and time sensitive material. Must work closely with other staff to clarify the content of the document type for scanning. Will also assist with answering phones, reception duties, logging, sorting and distributing mail to staff, track and purge case records, assist all other staff in operations, Family Assistance and other regional and state administrative staff. Excellent attendance, communication skills and professionalism are required. Overtime may be assigned as needed.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

Experience: One year of full-time or equivalent part-time paid experience using PC based software such as word processing, database or spreadsheet or in electronic document management imaging or scanning documents.

Substitution: Three semester hours of computer science from an accredited college or university or completion of a formal training program in data processing or related field from a business or vocational school may substitute for the experience.