Imaging Operations Lead — On-Site, Security-Cleared

Iron Mountain Incorporated; Inglewood (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Volunteer Days

401(k) with match

Life Insurance

Short-Term Disability

FSA

Job summary

Iron Mountain Incorporated is seeking an Imaging Operations Manager to oversee daily imaging operations at the El Segundo, CA location. The role focuses on optimizing workflows, assessing capacity, and acting as the branch liaison on DMS operations calls to implement impactful improvements.

The ideal candidate has a Secret DoD clearance, a business or CS background, and 5–7 years in IT with 2–3 years in leadership.

Qualifications

• Must have a Secret DoD Clearance (Tier 3) before starting.
• A US citizenship is required to obtain this clearance level.
• Bachelor’s degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Responsibilities

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Capacity planning including throughput, system utilization, backups, and DR process.

Skills

Leadership

Security awareness

Windows administration

Imaging operations

Education

Bachelor’s degree in Business or Computer Science

Tools

Kofax Ascent Capture

Job description

Iron Mountain Incorporated is seeking an Imaging Operations Manager to oversee daily imaging operations at the El Segundo, CA location. The role focuses on optimizing workflows, assessing capacity, and acting as the branch liaison on DMS operations calls to implement impactful improvements.

The ideal candidate has a Secret DoD clearance, a business or CS background, and 5–7 years in IT with 2–3 years in leadership.