Imaging Operations Manager

Iron Mountain Incorporated; Inglewood (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Volunteer Days

401(k) with match

Life Insurance

Short-Term Disability

FSA

Job summary

Iron Mountain Incorporated is seeking an Imaging Operations Manager to oversee daily imaging operations at the El Segundo, CA location. The role focuses on optimizing workflows, assessing capacity, and acting as the branch liaison on DMS operations calls to implement impactful improvements.

The ideal candidate has a Secret DoD clearance, a business or CS background, and 5–7 years in IT with 2–3 years in leadership.

Qualifications

• Must have a Secret DoD Clearance (Tier 3) before starting.
• A US citizenship is required to obtain this clearance level.
• Bachelor’s degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Responsibilities

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Capacity planning including throughput, system utilization, backups, and DR process.

Skills

Leadership

Security awareness

Windows administration

Imaging operations

Education

Bachelor’s degree in Business or Computer Science

Tools

Kofax Ascent Capture

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions?

Elevate Your Career with Iron Mountain Join our team as the Imaging Operations Manager, where you'll play a pivotal role in shaping the future of our Branch and District Imaging Operations. In this dynamic position, you'll oversee daily operations, streamline workflow processes, and uphold our high imaging standards. You'll assess facility performance and capacity, ensuring we consistently deliver excellence. As a key liaison for implementations, you'll represent the branch on DMS operations calls, driving impactful initiatives that enhance our services.

This job is In-Person and not a remote Job, location is: 2310 E El Segundo Blvd, El Segundo, CA - ACTIVE GOVERNMENT SECRET CLEARANCE IS REQUIRED FOR THIS ROLE

What we offer:

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days Fidelity 401(k) with match
• Life Insurance
• Short-Term Disability
• Flexible Spending Account
• Education Reimbursement
• Working Advantage discounts
• Advancement opportunities
• Employee Resource Groups

Responsibilities:

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements and Competencies:

• Must have a Secret DoD Clearance (Tier 3) before starting.
• A US citizenship is required to obtain this clearance level.
• Bachelor’s degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS Reasonably expected salary range: $81,200.00 - $108,300.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.