Imaging Operations Manager

Clutter; Inglewood (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Education Reimbursement

Volunteer Days

Advancement opportunities

Job summary

Iron Mountain is hiring an Imaging Operations Manager to lead daily imaging operations, optimize workflows and ensure high imaging standards. You will interface with branch operations, oversee capacity planning, and drive improvements in security and chain-of-custody.

The role requires a Secret DoD Clearance, a 5–7 year background in computing with 2–3 years in management, and strong experience with imaging software such as Kofax Ascent Capture. In-person work in El Segundo, CA.

Qualifications

• Must hold Secret DoD Clearance (Tier 3) before starting; US citizenship required.
• Bachelor’s degree in Business or Computer Science; post-graduate education a plus.
• 5–7 years of computer experience, with 2–3 years in management and operations.
• 5+ years in Windows environment and imaging; Kofax experience preferred.
• Active involvement in imaging operations, support and maintenance at Iron Mountain.
• Strong understanding of security policies related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), scanners and basic networking.

Responsibilities

• Manage all activities related to imaging operations.
• Analyze and modify workflow performance; maintain imaging equipment.
• Support local sales staff and train new staff in imaging processes.
• Assist with batch classes as needed.
• Make recommendations to management on additions, replacements or changes.
• Coordinate local operations for proper chain of custody and security.
• Plan capacity including throughput, disk, supplies, imaging process, backups and DR.

Skills

Management experience

Imaging operations

Windows environment

Kofax Ascent Capture

Workflow optimization

Security policies

Networking basics

Education

Bachelor’s degree in Business

Bachelor’s degree in Computer Science

Post-graduate education

Tools

Kofax Ascent Capture

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Elevate Your Career with Iron Mountain

Join our team as theImaging Operations Manager, where you'll play a pivotal role in shaping the future of our Branch and District Imaging Operations. In this dynamic position, you'll oversee daily operations, streamline workflow processes, and uphold our high imaging standards. You'll assess facility performance and capacity, ensuring we consistently deliver excellence. As a key liaison for implementations, you'll represent the branch on DMS operations calls, driving impactful initiatives that enhance our services. If you’re ready to lead with purpose and make a tangible difference, we want to hear from you!

Location and Clearance

This job is In-Person and not a remote Job, location is: 2310 E El Segundo Blvd, El Segundo, CA

ACTIVE GOVERNMENT SECRET CLEARANCE IS REQUIRED FOR THIS ROL E

What we offer:

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
• Advancement opportunities
• Employee Resource Groups

Responsibilities:

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements and Competencies:

• Must have a Secret DoD Clearance (Tier 3) before starting. A US citizenship is required to obtain this clearance level.
• Bachelor’s degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Reasonably expected salary range: $81,200.00 - $108,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group