Imaging IT Support Spec - Columbus

Piedmont Healthcare; Columbus (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Piedmont Healthcare Corporate is seeking an Imaging IT Support Specialist to provide frontline support for radiologists and imaging operations. You will address imaging technology issues, coordinate with imaging workflows, and ensure timely resolution of problems.

Remote and after-hours support may be required. Applicants should have strong customer-service skills and familiarity with imaging software; bachelor's or associate degrees are preferred, with healthcare experience valued.

Qualifications

• Customer-service oriented, frontline support experience.
• Knowledge of healthcare imaging workflows helpful.
• Ability to troubleshoot imaging systems and reports.

Responsibilities

• Provide frontline IT support for radiologists, technologists, and imaging operations.
• Serve as first point of contact for imaging technology support (PACS, Epic, Powerscribe).
• Perform remote support, after-hours assistance by phone, and remote device access as needed.
• Contribute to staff training, daily data/system maintenance, troubleshooting, and disaster planning.

Job description

STOP – if you are currently employed at Piedmont Healthcare, please click the “Current Employee” button above to submit your application.

Imaging IT Support Spec - Columbus

Overview:

At Piedmont Healthcare, you'll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities:

This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.

Qualifications:

Education

• Associate's Degree Required
• Bachelor's Degree Preferred

Work Experience

• 3 years of healthcare experience, preferably in imaging or information systems department(s) Required
• IT and/or technical expertise in PACS system(s) Preferred
• Experience in imaging software and report writing and extensive training with medical IS applications Preferred

Business Unit : Company Name:

Piedmont Healthcare Corporate