Imaging IT Support Pro - PACS/RIS & Epic Helpdesk

Fayette Chamber of Commerce; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Piedmont Healthcare is seeking an Imaging IT Support Specialist to deliver frontline support for radiologists and imaging operations across hospital sites. You will resolve imaging-related issues, participate in rounds, and act as the primary contact for PACS, Epic, and related software, including after-hours support by phone, with potential remote device access.

The role requires an Associate's degree (Bachelor's preferred) and 3 years of healthcare IT experience, with focus on PACS systems and

Qualifications

• Proven customer-service oriented technician.
• Strong ability to troubleshoot imaging software and RIS/PACS.
• Experience with medical IS applications preferred.

Responsibilities

• Provide frontline imaging IT support for radiologists, technologists and imaging operations.
• Serve as first contact for imaging tech issues, including remote and after-hours support.
• Assist with staff training, daily data/system maintenance, troubleshooting and disaster planning.

Skills

Customer service

Technical troubleshooting

Remote support

Education

Associate's Degree

Bachelor's Degree

Tools

PACS

RIS

Epic

Powerscribe

Job description

Piedmont Healthcare is seeking an Imaging IT Support Specialist to deliver frontline support for radiologists and imaging operations across hospital sites. You will resolve imaging-related issues, participate in rounds, and act as the primary contact for PACS, Epic, and related software, including after-hours support by phone, with potential remote device access.

The role requires an Associate's degree (Bachelor's preferred) and 3 years of healthcare IT experience, with focus on PACS systems and