Imaging Front Desk & Patient Access Coordinator

Rochester Regional Health; Thousand Oaks (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health in Rochester, NY is seeking an Access Associate to manage front-desk responsibilities, greet patients, assist with check-in/check-out, and process payments in the Imaging department.

The role involves registering patients, verifying insurance coverage, obtaining precertifications when applicable, and coordinating scheduling and billing amid a busy clinical setting.

Qualifications

• 2 year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Provide customer service: answer calls, greet patients, give directions, schedule appointments.
• Registration & Verification: complete registration, verify insurance eligibility/coverage and obtain precertification/authorization when applicable.
• Billing & Payments: collect and process payments.

Skills

Computer skills

Customer service

Communication skills

Education

Two year degree or equivalent

Job description

Rochester Regional Health in Rochester, NY is seeking an Access Associate to manage front-desk responsibilities, greet patients, assist with check-in/check-out, and process payments in the Imaging department.

The role involves registering patients, verifying insurance coverage, obtaining precertifications when applicable, and coordinating scheduling and billing amid a busy clinical setting.