Imaging Field Service Pro – CT/MR Repair

Siemens Healthineers AG; Hayward (CA); Vor Ort; USD 70.000 - 96.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Zusammenfassung

Siemens Healthineers seeks a Customer Service Engineer to service multi-modality imaging equipment in the California region. You will install, troubleshoot, repair, and maintain CT/MR/AX/XP systems at customer sites, with minimal supervision, while ensuring high customer satisfaction.

You will manage territory budgets, participate in asset management, and train operators to optimize system performance. A valid driver’s license and strong customer service skills are essential.

Qualifikationen

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• 5-8+ years' experience as a medical technologist or field service engineer servicing diagnostic instruments.
• Proficiency in the use of tools and service test equipment; ability to work independently or in a team.
• Proficiency with network applications/tools (eVO, mButler, MS Office, Concur, NAM CS website).
• Valid driver’s license; ability to drive day and night; good driving record.

Aufgaben

• Service multi-modality imaging equipment (CT/MR/AX/XP) at customer sites with minimal supervision.
• Install, troubleshoot, repair and perform preventive maintenance on Siemens Healthcare systems.
• Deliver timely repairs and train operators to ensure optimal system performance.
• Manage territory financials: revenue, expenses, and inventory; maintain company assets (car, phone, computer, tools).
• Establish and maintain professional relationships with customers and peers; perform necessary administrative duties.

Kenntnisse

Customer service

Communication

Tools handling

Network apps proficiency

Valid driver’s license

Ausbildung

High school diploma

Technical associates degree preferred

Tools

Service test equipment

Industrial diagnostic tools

Jobbeschreibung

Siemens Healthineers seeks a Customer Service Engineer to service multi-modality imaging equipment in the California region. You will install, troubleshoot, repair, and maintain CT/MR/AX/XP systems at customer sites, with minimal supervision, while ensuring high customer satisfaction.

You will manage territory budgets, participate in asset management, and train operators to optimize system performance. A valid driver’s license and strong customer service skills are essential.