Imaging Department Lead: Workflow & Quality Champion

Northwest Healthcare; Oro Valley (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Northwest Healthcare's Oro Valley Hospital is seeking an Imaging Lead to coordinate the Imaging department's daily operations, guide staff, and ensure high-quality imaging services. The role collaborates with the Imaging Director and leadership to manage staffing, protocols, and regulatory compliance.

You will act as a technical resource for imaging staff, monitor PACS/RIS and EHR systems, support staff onboarding and training, and drive continuous improvement in patient care and department

Qualifications

• 3–5 years of experience in diagnostic imaging or radiologic technology.
• Leadership or lead-level experience preferred.

Responsibilities

• Coordinates daily imaging department operations, including workflow organization and staffing.
• Serves as technical resource on protocols, equipment use, and real-time troubleshooting.
• Monitors PACS functionality, user access, and image records for accuracy.
• Supports onboarding, training, evaluations, and feedback to leadership.
• Schedules, approves timecards and PTO, ensures attendance policy compliance.
• Collaborates with the Imaging Director to monitor productivity and quality metrics.
• Coordinates regulatory compliance, inspections, and physics testing.
• Addresses staff and patient concerns and escalates complex issues.
• Participates in pilot projects and communicates changes to the team.
• Maintains clean, safe, organized work environment with infection control.
• Performs other duties and maintains regular attendance.
• Complies with policies and standards.

Skills

Leadership

Imaging protocols knowledge

PACS & RIS proficiency

Communication skills

Staff training & development

Tools

PACS

RIS

EMR (EHR) systems

Job description

Northwest Healthcare's Oro Valley Hospital is seeking an Imaging Lead to coordinate the Imaging department's daily operations, guide staff, and ensure high-quality imaging services. The role collaborates with the Imaging Director and leadership to manage staffing, protocols, and regulatory compliance.

You will act as a technical resource for imaging staff, monitor PACS/RIS and EHR systems, support staff onboarding and training, and drive continuous improvement in patient care and department