Imaging Center Patient Concierge

Ausrad; Austin, Northern (TX, KY); Ibrido; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellness coverage options

401(k) with employer offerings

Paid time off and paid holidays

Incentive and productivity programs

Family planning and telehealth

Descrizione del lavoro

ARA Diagnostic Imaging in Austin, TX is seeking a friendly and professional front desk receptionist to greet patients, verify information, and coordinate check-in for imaging exams. The role emphasizes patient-centered service within a supportive Radiology Partners network and a fast-paced outpatient environment.

The ideal candidate will have strong communication and organizational skills, familiarity with medical reception tasks, and a commitment to accurate records and patient privacy.

Competenze

• Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.
• Final compensation is determined based on education, experience, certifications, and geographic factors.

Mansioni

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes

Conoscenze

Customer service

Communication skills

Organizational skills

Medical reception tasks knowledge

Verbal and written communication

Formazione

High School Diploma or equivalent

Descrizione del lavoro

ARA Diagnostic Imaging in Austin, TX is seeking a friendly and professional front desk receptionist to greet patients, verify information, and coordinate check-in for imaging exams. The role emphasizes patient-centered service within a supportive Radiology Partners network and a fast-paced outpatient environment.

The ideal candidate will have strong communication and organizational skills, familiarity with medical reception tasks, and a commitment to accurate records and patient privacy.