Closing Shift: Evening Patient Care Advocate

Ausrad; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer offerings

Paid time off and paid holidays

Incentive and productivity programs

Telehealth benefits

Job summary

Radiology Partners’ Austin Radiology practice is seeking a friendly, detail-oriented receptionist to greet patients, answer questions and guide them through exams. You’ll handle patient records, insurance details and exam prep information with professional care.

This role supports a smooth check-in and billing workflow in a busy outpatient imaging setting. The position emphasizes exceptional customer service, strong organization and clear written and verbal communication.

Qualifications

• Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others.
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Responsibilities

• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

Radiology Partners’ Austin Radiology practice is seeking a friendly, detail-oriented receptionist to greet patients, answer questions and guide them through exams. You’ll handle patient records, insurance details and exam prep information with professional care.

This role supports a smooth check-in and billing workflow in a busy outpatient imaging setting. The position emphasizes exceptional customer service, strong organization and clear written and verbal communication.