IICRC Restoration Supervisor | Lead Projects & Safety

Servpro Industries, Inc.; Dover (DE); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Job summary

SERVPRO of Dover/Middletown is hiring an IICRC Certified Restoration Supervisor. The role focuses on coordinating, monitoring and performing restoration work to ensure high-quality results and a positive customer experience.

Front-line representation of the SERVPRO brand involves leading crews, ensuring safety, and delivering timely service. The position offers an hourly rate with per-project commission and opportunity for advancement, along with a comprehensive benefits package and ongoing

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Dover/Middletown is hiring an IICRC Certified Restoration Supervisor. The role focuses on coordinating, monitoring and performing restoration work to ensure high-quality results and a positive customer experience.

Front-line representation of the SERVPRO brand involves leading crews, ensuring safety, and delivering timely service. The position offers an hourly rate with per-project commission and opportunity for advancement, along with a comprehensive benefits package and ongoing