IICRC Certified Restoration Supervisor

SERVPRO Industries, Inc.; Dover (DE); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Job summary

SERVPRO of Dover/Middletown is hiring an IICRC Certified Restoration Supervisor. The role focuses on coordinating, monitoring and performing restoration work to ensure high-quality results and a positive customer experience.

Front-line representation of the SERVPRO brand involves leading crews, ensuring safety, and delivering timely service. The position offers an hourly rate with per-project commission and opportunity for advancement, along with a comprehensive benefits package and ongoing

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Education

High school diploma/GED (preferred)

Job description

Benefits:

• Free food & snacks


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Wellness resources


• 401(k)


• 401(k) matching


• Bonus based on performance


• Company car


• Dental insurance

SERVPRO of Dover/Middletown is hiring an IICRC Certified Restoration Supervisor!

Benefits

• Competitive compensation - Hourly Rate plus a per project commission


• Superior benefits


• Career progression


• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control


• Manage the customer and client experience and overall customer satisfaction tracked with online reviews


• Communicate clear expectations to restoration technicians and supervise their activities


• Document a detailed and accurate job file to support the services provided


• Manage labor and consumable item usage on assigned projects


• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety


• Manage assets by protecting and using equipment and materials properly


• Coach and train restoration technicians

Position Requirements

• Valid driver’s license


• High school diploma/GED (preferred)


• At least 1 year of experience in cleaning, restoration, or construction


• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance


• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)


• Ability to repetitively push/pull/lift/carry objects


• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.