IFS Support – Apps 7 and Cloud

Adastra Resource Group; United States; Remote; USD 83,000 - 152,000; Full time

Job summary

Adastra Resource Group seeks an experienced IFS Applications 7 Application Support Analyst for remote US-based(contract). You will provide production support for a complex IFS ERP environment, troubleshoot issues, and assist with reporting and documentation.

You will collaborate with business and IT teams, support SOX and audits, and help with system maintenance and user training. Cloud experience with IFS is a strong plus.

Qualifications

• 7+ years hands-on experience supporting IFS ERP, especially IFS Applications 7.
• Experience delivering production support for enterprise ERP systems and end-user assistance.
• Strong functional and technical troubleshooting skills for ERP environments.
• Know-how with Oracle databases, SQL scripts, and data maintenance activities.
• Experience with ERP reporting tools such as Crystal Reports and data analysis.
• Familiarity with ITIL support processes (Incident, Change, Problem).
• Understanding manufacturing processes including production, planning, procurement, and supply chain.
• Experience supporting Finance, Manufacturing, or Supply Chain modules within IFS.
• Excellent communication, documentation, and customer support skills.
• IFS Cloud experience is highly preferred.

Responsibilities

• Provide functional and technical support for an IFS Applications 7 environment.
• Resolve production issues and manage application support requests.
• Support user account administration, onboarding and offboarding.
• Perform system maintenance, data updates, and environment support.
• Develop reports and assist with business reporting requirements.
• Support audit and SOX documentation activities.
• Create and maintain technical documentation and user guides.
• Deliver user training and ongoing application support.
• Collaborate with technical teams to troubleshoot ERP issues.
• Participate in continuous process improvements and system optimization.

Skills

IFS ERP

IFS Applications 7

Production support

Oracle SQL

Crystal Reports

ITIL processes

Manufacturing processes

Finance module

Supply Chain module

Tools

Oracle DB

SQL scripting

Crystal Reports

Job description

IFS Applications 7 Application Support Analyst

Type: Contract – 6 Months

Location: Remote (U.S. Candidates Only)

Job Overview

We're seeking an experienced IFS Applications 7 Application Support Consultant to provide production support for a complex IFS ERP environment. This role is ideal for a senior IFS professional who enjoys troubleshooting, supporting end users, and maintaining business-critical ERP applications.

The consultant will work closely with business and IT teams to resolve application issues, support ongoing operations, maintain system integrity, and assist with reporting and documentation. Candidates with experience in both IFS Applications 7 and IFS Cloud will be highly valued.

Key Responsibilities

• Provide functional and technical support for an IFS Applications 7 environment.
• Resolve production issues and manage application support requests.
• Support user account administration, including onboarding and offboarding activities.
• Perform system maintenance, data updates, and environment support.
• Develop reports and assist with business reporting requirements.
• Support audit and compliance activities, including SOX documentation.
• Create and maintain technical documentation, knowledge articles, and user guides.
• Deliver user training and provide ongoing application support.
• Collaborate with technical teams to troubleshoot and resolve complex ERP issues.
• Participate in continuous process improvements and system optimization initiatives.

Required Skills

• 7+ years of hands‑on experience supporting IFS ERP, with strong experience in IFS Applications 7.
• Experience providing production support for enterprise ERP systems.
• Strong functional and technical troubleshooting skills.
• Knowledge of Oracle databases, SQL scripts, and data maintenance activities.
• Experience with ERP reporting tools such as Crystal Reports and data analysis.
• Familiarity with ITIL support processes, including Incident, Change, and Problem Management.
• Understanding of manufacturing business processes, including production, planning, procurement, and supply chain operations.
• Experience supporting Finance, Manufacturing, or Supply Chain modules within IFS.
• Excellent communication, documentation, and customer support skills.
• IFS Cloud experience is highly preferred.