IDS & Dispatch Operator — 24/7 Security Monitoring

ecsfederal; Virginia (MN); On-site; USD 40,000 - 50,000; Full time

Job summary

Everforth ECS is seeking an IDS (Intrusion Detection Systems) Dispatcher to work onsite at our Dulles, VA office. This critical entry-level role supports the USPS security and alarm monitoring team, providing 24/7 continuous monitoring, dispatch, and event logging for centrally managed IDS systems.

Begins with 24x7x365 coverage across nights, weekends, and holidays in three-day shifts. Candidates must pass a USPIS background check and obtain USPS Public Trust clearance.

Qualifications

• Possess strong computer and data entry skills.
• Able to type a minimum of 45 words per minute (WPM).
• Able to manage and prioritize tasks from multiple simultaneous sources (radio, telephone, alarm monitoring software, etc.).
• Able to monitor radio communications and intrusion detection systems (IDS).
• Provide timely response to requests for information and professional customer service.

Responsibilities

• Monitor IDS using alarm monitoring software and log events.
• Coordinate non-emergency and emergency dispatching.
• Maintain accurate event records and update alarm databases.
• Communicate clearly via telephone and radio and document information concisely.
• Support law enforcement coordination when required.

Skills

Typing speed

Data entry

multitasking

Tools

Microsoft Word

Outlook

Excel

Job description

Everforth ECS is seeking an IDS (Intrusion Detection Systems) Dispatcher to work onsite at our Dulles, VA office. This critical entry-level role supports the USPS security and alarm monitoring team, providing 24/7 continuous monitoring, dispatch, and event logging for centrally managed IDS systems.

Begins with 24x7x365 coverage across nights, weekends, and holidays in three-day shifts. Candidates must pass a USPIS background check and obtain USPS Public Trust clearance.