Impactful Public Service Case Manager

City of Norfolk; Norfolk (VA); Sur place; USD 54 000 - 62 000; Plein temps

Résumé du poste

City of Norfolk seeks a Support Coordinator (Case Manager III) to assist individuals with Intellectual and Developmental Disabilities in accessing medical, psychiatric, social, educational, vocational, residential, and other essential supports for living in the community and developing their desired lifestyle.

The role emphasizes coordination, person-centered planning, and documentation in a public service environment. Bachelor’s degree is required; 2 years of relevant experience preferred.

Qualifications

• Bachelor's degree in a human services field is required.
• Two years of experience in a human services field related to the assignment areas.
• Some assignments may require experience with various client populations.

Responsabilités

• Completes initial and annual assessment of individuals for planning services and supports.
• Develops Individual Support Plan based on assessment information with individual/family.
• Provides linkage, coordination, and monitoring of services and supports (Medicaid Waiver, community agencies, natural supports).
• Maintains chart documentation per agency guidelines and state regulations; substantiates billing.
• Conducts face-to-face visits at least every 90 days and updates the individual service plan monthly.
• Identifies resources to meet identified needs and assist with obtaining entitlements.

Formation

Bachelor's degree in human services field

First aid and CPR certification

Description du poste

City of Norfolk seeks a Support Coordinator (Case Manager III) to assist individuals with Intellectual and Developmental Disabilities in accessing medical, psychiatric, social, educational, vocational, residential, and other essential supports for living in the community and developing their desired lifestyle.

The role emphasizes coordination, person-centered planning, and documentation in a public service environment. Bachelor’s degree is required; 2 years of relevant experience preferred.