IDD Residential Services Manager — Lead with Impact

Day & Employment Services; Dayton (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Benefit package for full-time

Job summary

ViaQuest Residential Services is seeking an IDD Residential Program Manager to oversee service delivery in Dayton, with on-site responsibilities and a $48,000 annual salary. The role requires coordination of medical, behavioral, and household supports, plus supervision of Direct Support Professionals.

The position emphasizes strong communication, client advocacy, and collaboration with the service team to ensure high-quality outcomes for individuals served in residential settings.

Qualifications

• High school diploma or GED required, plus 3 years in developmental disabilities or related field.
• Strong customer service and communications skills.
• Supervisory or management experience advised.
• Excellent decision-making and time-management abilities.

Responsibilities

• Ensure individuals receive quality services and community engagement.
• Coordinate and manage services for individuals, including medical appointments and household management.
• Apply behavioral health interventions to improve outcomes.
• Develop and assess behavior support strategies and provide training.
• Collaborate with service team for strong communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to ensure coverage for all shifts.
• Deliver exceptional service to individuals, families, and county boards.

Skills

Customer service

Communication

Supervisory/management

Education

High school diploma or GED; 3 years experience

Job description

ViaQuest Residential Services is seeking an IDD Residential Program Manager to oversee service delivery in Dayton, with on-site responsibilities and a $48,000 annual salary. The role requires coordination of medical, behavioral, and household supports, plus supervision of Direct Support Professionals.

The position emphasizes strong communication, client advocacy, and collaboration with the service team to ensure high-quality outcomes for individuals served in residential settings.