Impactful DD Program Manager – On-Site Leadership

ViaQuest; Zanesville (OH); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Paid training

Benefits package

Job summary

ViaQuest Residential Services in Zanesville, OH is seeking a Developmental Disabilities Program Manager to coordinate services and supports for individuals served, ensuring high-quality care and community engagement.

The role requires strong leadership, 3+ years in developmental disabilities, excellent communication, and supervisory experience. On-site, full-time, with benefits and on-call expectations in Muskingum County.

Qualifications

• Minimum of 3 years in developmental disabilities field.
• Strong customer service and communication skills.
• Supervisory or management experience preferred.

Responsibilities

• Ensure individuals served are receiving quality services and engaged with the community.
• Coordinate and manage all services and supports for individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in development of behavior support strategies and ensure implementation, including providing training and assessing effectiveness.
• Collaborate with service team to ensure great communication and customer service.
• Supervise Direct Support Professionals and ensure they are trained and delivering quality services.
• Monitor staffing hours to ensure appropriate services and coverage for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all service team members.

Skills

Customer service

Communication

Supervisory experience

Time-management

Education

High school diploma/GED or higher

Job description

ViaQuest Residential Services in Zanesville, OH is seeking a Developmental Disabilities Program Manager to coordinate services and supports for individuals served, ensuring high-quality care and community engagement.

The role requires strong leadership, 3+ years in developmental disabilities, excellent communication, and supervisory experience. On-site, full-time, with benefits and on-call expectations in Muskingum County.