IDD Rehab Scheduler: Coordinate PT/OT/SLP Placements

Girling Health Care of New York; New York (NY); On-site; USD 32,000 - 33,000; Full time

Job summary

Valence Care is seeking an organized and detail-oriented IDD Rehab Services Scheduler to support scheduling and administrative coordination for our IDD department in Staten Island.

You will coordinate therapy placements for PT, OT, and SLP, communicate with therapists and internal teams, and maintain accurate scheduling and case records, while upholding HIPAA and patient confidentiality.

Join our team to help ensure timely, compliant therapy services for individuals with IDD.

Qualifications

• 2+ years of experience in a busy administrative or healthcare environment.
• Experience using phones, email, scheduling systems, and electronic records.
• Excellent communication skills and the ability to work effectively with healthcare professionals.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Review new referrals from Intake Services and identify cases needing PT, OT, or SLP.
• Coordinate daily placement of therapists based on incoming requests.
• Communicate assignments to the IDD Intake team and Case Managers.
• Follow up with Case Managers and Rehab Managers regarding scheduling needs and service interruptions.
• Enter and maintain information in McKesson and other scheduling systems.
• Maintain accurate records of patient and therapist assignments and update placement logs.
• Provide responsive customer service and support to therapists.
• Identify scheduling or operational challenges and report to supervisor.
• Follow HIPAA and patient confidentiality policies; report compliance concerns.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Healthcare experience

Education

High school diploma or equivalent

Some college preferred

Tools

McKesson

Job description

Valence Care is seeking an organized and detail-oriented IDD Rehab Services Scheduler to support scheduling and administrative coordination for our IDD department in Staten Island.

You will coordinate therapy placements for PT, OT, and SLP, communicate with therapists and internal teams, and maintain accurate scheduling and case records, while upholding HIPAA and patient confidentiality.

Join our team to help ensure timely, compliant therapy services for individuals with IDD.