IDD Program Manager - Lead Community Services

Community Services Group - CSG; Bethlehem (Northampton County); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, prescription, and eye

Generous Paid Time Off

Extensive Paid Training

Career development opportunities

Flexible pay options via myFlexPay

Family medical and parental leave

Flexible spending accounts

401K with employer match

Employee Assistance Program

Life Insurance

Wellness programs

Tuition assistance

Mentor/Mentee programs

Job summary

Community Services Group (CSG) in Bethlehem, PA seeks a Full-Time Program Manager to lead and oversee IDD Community Participation Support programs. You will supervise staff, manage operations, ensure safety, and drive service quality in line with company values.

The role requires collaboration with hiring specialists, staff training, budget oversight, and active participation in on-call rotations. A relevant degree with supervisory experience is required.

Qualifications

• Master’s degree with 1 year experience directly with persons with mental illness/ID and 1 year supervisory experience.
• Bachelor’s degree with 2 years experience directly with persons with mental illness/ID and 1 year supervisory experience.
• Associate degree or 60 credit hours with 4 years experience directly with persons with mental illness/ID and 1 year supervisory experience (except in the ICF/MR setting).
• High school diploma or equivalency with 6 years of experience directly with persons with mental illness/ID and 1 year supervisory experience (except in the ICF/MR setting).
• Valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and transport individuals.
• Ability to work flexible hours.

Responsibilities

• Supervises Program Supervisors, monitors and evaluates employee performance per policies.
• Collaborates with hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.
• Directs and ensures effectiveness of program’s daily operations.
• Ensures health, safety and welfare of individuals in the program.
• Provides training and oversight related to the program’s Incident Management.
• Provides training, including Medication Administration Training, as required.
• Supports Supervisors in managing coverage in the homes.
• Participates in the company’s on-call system.
• Promotes inclusion, recovery and community integration for individuals.
• Facilitates regular staff meetings and ensures communication with management.
• Ensures implementation of individual program and behavioral plans and activities.
• Maintains documentation per company/state/federal regulations.
• Transports individuals for meetings, appointments or activities.
• Serves as active member of the service team coordinating services.
• Manages program budgets, petty cash, and financial transactions oversight.
• Oversees inventory records for company property and individuals’ possessions.
• Performs duties of Supervisors or Lifesharing Specialists when required.

Education

Master’s degree

Bachelor’s degree

Associate’s degree or 60 credit hours

High school diploma or equivalency

Job description

Community Services Group (CSG) in Bethlehem, PA seeks a Full-Time Program Manager to lead and oversee IDD Community Participation Support programs. You will supervise staff, manage operations, ensure safety, and drive service quality in line with company values.

The role requires collaboration with hiring specialists, staff training, budget oversight, and active participation in on-call rotations. A relevant degree with supervisory experience is required.