IDD Program Manager — Case Management & Leadership

Open Arms Care; Georgetown (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Open Arms Care in Georgetown, TN is seeking a Program Manager- ID/DD Case Manager to lead client programs and ensure compliance with policies and procedures. You will develop, implement, and monitor Individual Support Plans and Behavioral Support Plans, train staff, and maintain accurate documentation, while coordinating with families, guardians, and health professionals.

The role requires a Bachelor's in Human Services, IDD experience, and strong communication; a valid driver's license and

Qualifications

• Bachelor's degree in Human Services or related field.
• 1 year of experience working with individuals diagnosed with IDD.
• Valid driver’s license.
• CPR certification within 30 days of hire.
• Certified in Professional Crisis Management (PCM) within 60 days of hire.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Internet).
• Strong written and verbal communication skills; fluent in English.
• Knowledge of ICF, DIDD and licensure regulations.

Responsibilities

• Direct care program with a caseload of up to 16 individuals with IDD.
• Prepare ISP documents, addendums, and ongoing supports.
• Assess skills, interests, and independence needs.
• Participate in Administrator on Duty procedures as required.
• Train and supervise staff; ensure accurate documentation.
• Ensure CMS regulatory guidance is followed.
• Attend meetings and provide program oversight.

Skills

Verbal communication

Written communication

CPR Certification

Education

Bachelor's in Human Services

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Open Arms Care in Georgetown, TN is seeking a Program Manager- ID/DD Case Manager to lead client programs and ensure compliance with policies and procedures. You will develop, implement, and monitor Individual Support Plans and Behavioral Support Plans, train staff, and maintain accurate documentation, while coordinating with families, guardians, and health professionals.

The role requires a Bachelor's in Human Services, IDD experience, and strong communication; a valid driver's license and