Impactful Program Manager - IDD Care & Compliance

Open Arms Care; Memphis (TN); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive pay + bonus programs

Paid training & tuition reimbursement

Comprehensive benefits: Medical,Vision

Dental, Disability, Life Insurance

Employee Assistance Program

Paid time off & holidays

403(b) Retirement Savings Plan

Résumé du poste

Open Arms Care in Memphis, TN is seeking a Program Manager to direct assigned client programs and implement policies to reach goals. Develops, implements, and ensures ISP, Behavior Support Plans, Medical Support Plans, and protocols.

Train, supervise, and evaluate employees for accurate documentation of programmatic supports. Manages programs to align with Open Arms Care values, with timely documentation and adherence to CMS regulatory guidance.

Qualifications

• Bachelor degree in Human Services or a related field is required.
• 1 year of experience working with individuals diagnosed with IDD is required.
• Valid driver’s license is required.
• CPR certification required within 30 days of hire.
• Certified in Professional Crisis Management (PCM) within 60 days of hire is required.
• Proficient computer skills and related programs (Microsoft Word, Excel, PowerPoint).
• Must possess strong written and verbal communication skills.
• Must be fluent in English, both verbally and in writing.
• Knowledge of ICF, DIDD and licensure regulations.
• Ability to work independently and manage multiple tasks with accuracy.

Responsabilités

• Direct care program operations for a caseload of up to 16 individuals with IDD.
• Prepare and train on ISP documents, addendums, and ongoing supports.
• Assess skill level, interests, independence, and required supports for caseload.
• Participate in Administrator on Duty procedures and ensure coverage.
• Maintain professional communication with families, conservators, and health professionals.
• Ensure plans and documentation are completed and updated timely.

Connaissances

CPR certification

PCM certification

Driver's license

Proficient computer skills

Communication skills

English fluency

Organizational skills

Independent work

Formation

Bachelor Degree in Human Services or related field

Description du poste

Open Arms Care in Memphis, TN is seeking a Program Manager to direct assigned client programs and implement policies to reach goals. Develops, implements, and ensures ISP, Behavior Support Plans, Medical Support Plans, and protocols.

Train, supervise, and evaluate employees for accurate documentation of programmatic supports. Manages programs to align with Open Arms Care values, with timely documentation and adherence to CMS regulatory guidance.