ICU Unit Coordinator (Per Diem | Weekend Shifts)

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking an Administrative Coordinator to provide administrative and business support across hospital units. The role coordinates patient activity flow, greets patients, maintains charts, and uses hospital systems to enter and verify orders, supporting service excellence.

Minimum qualifications include a high school diploma, with preferred healthcare customer service experience; strong communication, organization, and computer skills are essential in a hands-on, collaborative

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience in healthcare or a customer-facing setting preferred.
• Excellent communication and organizational skills required.

Responsibilities

• Remains in constant communications with admissions on patient status.
• Greets and directs patients and visitors, ensuring service excellence.
• Maintains patient charts and prepares records for discharge.
• Uses hospital systems to enter and verify orders and generate reports.
• Coordinates with case management and nursing staff for follow-up appointments.

Skills

Excellent communication skills

Excellent organizational skills

Detail oriented

Proficient in MS Word/Excel/Outlook

Ability to work independently

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking an Administrative Coordinator to provide administrative and business support across hospital units. The role coordinates patient activity flow, greets patients, maintains charts, and uses hospital systems to enter and verify orders, supporting service excellence.

Minimum qualifications include a high school diploma, with preferred healthcare customer service experience; strong communication, organization, and computer skills are essential in a hands-on, collaborative