ICU Front Desk Clerk - Patient Care Support

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Fitness facilities

Health app

Job summary

Carilion Clinic's 8 MICU unit seeks a Receptionist Clerk to greet patients, handle calls, and support nursing staff with clerical tasks. You will manage admissions, transfers, and discharges, coordinate patient flow, and assist with chart audits using EMR systems.

The role requires strong communication, organization, and teamwork in a fast-paced hospital setting, with responsibilities spanning scheduling, supply management, and patient confidentiality.

Qualifications

• High School diploma or GED required.
• One year of receptionist experience preferred.
• Excellent telephone etiquette and interpersonal skills required.

Responsibilities

• Greet patients and visitors for the Nursing Unit.
• Answer calls for the nursing department and forward as needed.
• Receive mail and distribute to appropriate personnel.

Skills

Interpersonal skills

Communication

Organizational skills

Teamwork

Education

High School diploma or GED

Tools

EMR software

Job description

Carilion Clinic's 8 MICU unit seeks a Receptionist Clerk to greet patients, handle calls, and support nursing staff with clerical tasks. You will manage admissions, transfers, and discharges, coordinate patient flow, and assist with chart audits using EMR systems.

The role requires strong communication, organization, and teamwork in a fast-paced hospital setting, with responsibilities spanning scheduling, supply management, and patient confidentiality.