Healthcare Front Desk Clerk - Patient & Admin Support

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

Employer funded pension plan

Paid time off

Onsite fitness studios

Health and wellness app

Discounts on childcare

Continued education and training

Job summary

Carilion Clinic in Roanoke, VA is hiring a Receptionist Clerk for 8 MPCU, FT, day/evening shifts. You will greet patients, answer calls, manage mail, assist nursing staff, and help with admissions/discharges using EMR systems.

The role requires strong interpersonal skills and organizational ability, with weekends/holidays rotating. The position offers full-time hours, diverse benefits, and opportunities to grow within a mission-driven health system headquartered in Roanoke.

Qualifications

• High school diploma or GED required.
• Experience: none required.
• Effective interpersonal, communication, and teamwork skills required.

Responsibilities

• Greet patients and visitors on arrival and direct to appropriate areas.
• Answer calls for the nursing department and route inquiries as needed.
• Receive mail and distribute to staff; assist with data entry as needed.
• Manage admissions, transfers and discharges in EMR and unit software.
• Schedule patient procedures and support unit staff scheduling.
• Maintain unit supplies and ensure waiting areas are clean and safe.

Skills

Interpersonal communication

Organizational skills

Teamwork

Education

High school diploma or GED

Tools

EMR software

Job description

Carilion Clinic in Roanoke, VA is hiring a Receptionist Clerk for 8 MPCU, FT, day/evening shifts. You will greet patients, answer calls, manage mail, assist nursing staff, and help with admissions/discharges using EMR systems.

The role requires strong interpersonal skills and organizational ability, with weekends/holidays rotating. The position offers full-time hours, diverse benefits, and opportunities to grow within a mission-driven health system headquartered in Roanoke.