NICU Unit Clerk - Day Shift: Front Desk & Care Coordination

Nemours in; Wilmington (DE); On-site; USD 38,000 - 52,000; Full time

Job summary

Nemours is seeking a Unit Clerk for the NICU setting to support the patient care team on the days shift. The role includes front desk coverage, patient information relay, and coordination with nurses and physicians to ensure smooth operations in the unit.

The candidate will assist with daily activities, use health information systems, and help maintain unit organization while upholding Nemours standards of care.

Qualifications

• High School Diploma required.
• BLS certification by American Heart Association.
• Minimum of one year clerical/healthcare experience.
• Medical terminology training preferred.

Responsibilities

• Greet patients and answer phones at the unit front desk.
• Deliver reports and supplies to patient areas and hospital locations as needed.
• Relay information accurately among physicians, nurses, and staff.
• Enter written orders into the computer and follow through on actions.
• Maintain unit boards and organize the work area.
• Communicate with the patient care team about unit needs and patient status.
• Assist with activities of daily living as directed and ensure equipment stocks are adequate.

Skills

Front desk skills

Communication

Information systems

Medical terminology

Education

High School Diploma

American Heart Association BLS cert

Medical terminology training

Healthcare clerical experience

Tools

Health information systems

Job description

Nemours is seeking a Unit Clerk for the NICU setting to support the patient care team on the days shift. The role includes front desk coverage, patient information relay, and coordination with nurses and physicians to ensure smooth operations in the unit.

The candidate will assist with daily activities, use health information systems, and help maintain unit organization while upholding Nemours standards of care.