ICU Care Coordinator

Anna Jaques Hospital; Boston (MA); On-site; USD 28,000 - 38,000; Part time

Job summary

Beth Israel Lahey Health's MICU/SICU is seeking an administrative support professional to coordinate patient flow, admissions, discharges and transfers, partnering with nurses and clinicians to ensure smooth daily operations and outstanding service to patients and families.

Hours include day and evening shifts with a minimum 16 hours per month. Requires a High School diploma or GED; healthcare admin experience preferred. Base pay range shown is hourly and subject to variances per policy.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience.
• Prior customer service experience.
• Basic familiarity with computers; able to navigate web-based applications.

Responsibilities

• Facilitates patient flow through the unit and coordinates admissions with admitting, nursing staff, and admission facilitator.
• Answers patient call lights promptly and directs patients, families, visitors and staff.
• Uses information systems supporting unit operations and acts as a point person for IS issues.
• Maintains equipment logs and assists with purchases and charging for supplies and equipment.
• Manages the unit-based patient valuables program and reports losses as required.

Skills

Customer service

Basic computer skills

Written and verbal communication

Healthcare admin exposure

Education

High School diploma or GED

Associate's degree

Job description

Beth Israel Lahey Health's MICU/SICU is seeking an administrative support professional to coordinate patient flow, admissions, discharges and transfers, partnering with nurses and clinicians to ensure smooth daily operations and outstanding service to patients and families.

Hours include day and evening shifts with a minimum 16 hours per month. Requires a High School diploma or GED; healthcare admin experience preferred. Base pay range shown is hourly and subject to variances per policy.