ICQA Leader: Inventory Accuracy & Quality Excellence

NAPA Auto Parts; Salt Lake City (UT); On-site; USD 85,000 - 110,000; Full time

Job summary

NAPA Auto Parts seeks an Inventory Control and Quality Assurance (ICQA) Manager to drive accuracy and quality across the distribution center and facilities. This leader will implement best practices to minimize waste and maximize customer satisfaction, guiding teams in Lean, Six Sigma, and error-proofing methods.

The role focuses on process improvements, collaboration with cross-functional teams, and maintaining high standards of integrity and safety in a fast-paced warehouse environment.

Qualifications

• 2+ years’ experience in quality assurance, inventory control, or customer service in a DC or similar.
• 1+ year in a managerial role or leading teams.
• Strong organizational and problem-solving abilities with detail orientation.
• Familiarity with warehouse operations and logistics software (WMS/ERP).
• Ability to work in a fast-paced environment with changing priorities.

Responsibilities

• Lead the ICQA team to drive process improvements and cost reductions.
• Ensure accuracy of inventory counts and outbound shipment quality.
• Collaborate with DC management to identify and implement improvements.
• Manage root cause analysis and corrective actions for quality issues.
• Oversee inventory profiles and write-off related processes to minimize variance.
• Monitor and report on quality KPIs and supplier performance.
• Promote safety and continuous improvement across the team.

Skills

Quality assurance

Inventory control

Leadership

Problem solving

Communication

Lean Six Sigma

Education

Bachelor's degree in business administration or logistics

Tools

WMS

ERP systems

Promapp

Power BI

Visio

Job description

NAPA Auto Parts seeks an Inventory Control and Quality Assurance (ICQA) Manager to drive accuracy and quality across the distribution center and facilities. This leader will implement best practices to minimize waste and maximize customer satisfaction, guiding teams in Lean, Six Sigma, and error-proofing methods.

The role focuses on process improvements, collaboration with cross-functional teams, and maintaining high standards of integrity and safety in a fast-paced warehouse environment.