ICQA Area Manager II: Inventory Quality & Ops Lead

Stord Fulfillment, LLC; Hebron Estates (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Stord Fulfillment, LLC, in Hebron Estates, Kentucky, is hiring an Area Manager II for ICQA to oversee cycle counts, inventories, audits and investigations in a high-volume facility.

You will coach ICQA Leads and Associates, manage inventory accuracy, and drive continuous improvement using CAPA and root-cause analysis, with flexibility for overtime, evenings, and weekends as needed. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.

Qualifications

• 2–4 years’ experience with WMS/inventory systems in a high-volume facility.
• Previous leadership experience and ability to coach others.
• Bachelor’s degree or relevant work experience; strong organization skills.
• Excellent communication, interpersonal skills; ability to interact with all management levels.
• Ability to lift up to 20 lbs and perform basic math; attention to detail.
• Ability to work independently and build solid working relationships; handle stress and deadlines.
• Experience with material handling equipment (e.g., forklifts) preferred.

Responsibilities

• Oversee ICQA activities (cycle counts, inventories, audits, investigations) for the site.
• Ensure SOPs, KPI tracking, and corrective action processes are followed.
• Review data to identify trends and performance drift; plan workload accordingly.
• Lead weekly reviews with ICQA leadership to drive improvement and accountability.
• Support CAPA and inventory-related escalations; ensure customer quality requirements.
• Direct ICQA Leads and Associates; foster accuracy and proactive problem solving.
• Drive continuous improvement using root cause analysis and CAPA.

Skills

WMS / inventory systems

Leadership experience

Communication skills

Organizational skills

Problem solving

Data entry

Education

Bachelor’s Degree or relevant experience

Tools

MS Office Suite

Job description

Stord Fulfillment, LLC, in Hebron Estates, Kentucky, is hiring an Area Manager II for ICQA to oversee cycle counts, inventories, audits and investigations in a high-volume facility.

You will coach ICQA Leads and Associates, manage inventory accuracy, and drive continuous improvement using CAPA and root-cause analysis, with flexibility for overtime, evenings, and weekends as needed. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.